Cengage Learning Product Assistant, World Languages in Boston, Massachusetts
The Product Assistant you will provide direct, day-to-day support to our product teams within a specific market space. You'll also provide a wide variety of assistance to multiple Product Managers as a means to optimize the performance of our product management and developments effort and, thereby, help achieve our business goals.
Provide general administrative support that include handling correspondence, coordinating meetings, travel planning, processing invoices/purchase orders and payments to authors/reviewers/etc., maintaining database records, etc.
Assist the team in coordinating market research efforts such as reviews, focus groups, webinars, etc.
Partner with Product Managers to develop some “B” and “C” level titles and deliver them to the Production Editor in a form ready for publication.
Assist with preparation and distribution of author contracts, portfolio plans, product proposals, manuscript, and other documents pertaining to product management functions, assuring accuracy and working efficiently for each deliverable.
Execute market research as needed, summarizing competitive products as necessary for several product lines.
Order sample product using Magellan.
Maintain filing and records management systems and other office procedures pertaining market research, product information, manuscript file, author/reviewer prospect file, and customer feedback.
Utilize CRM to verify instructor information, product information, request materials, and to find users of products.
Support the Director Assistant on creation of ISBN’s as needed.
Prepare all documents needed and distribute to participants for meetings across the assigned product teams including PSR’s, plan checks, production launches, digital roadmapping, etc.
Experience with or interest in a second language (French, Italian, German) preferred.
Tech savvy with proficiency in MS Word, Excel, PPT, as well as databases.
Excellent grammar, punctuation, spelling, and organization skills are necessary.
Strong orientation to detail work and follow-through.
Able to work in an agile environment by being proactive,flexible, effective, efficient in fast-paced environment where good communication, time management, and organizational skills are highly valued within our teams.
Administrative experience preferred.
Requisition ID 2017-3400
Job Locations US-MA-Boston
Posted Date 6/19/2017
Job Function Product Development