Cengage Learning Engineering Manager in Boston, Massachusetts


Working in a highly collaborative, cross-functional Agile environment, the Engineering Manager owns all aspects of delivery for core Cengage integration efforts. Our Core Systems operate in the AWS cloud and provide 1M+ students with reliable access to our learning platforms, on a 24/7 basis. Our core integrations enable and retain revenue streams tied to all major Learning Management Systems as well as third party partnerships. Tied to these efforts is over 60% of our student traffic. Working closely with both internal and third party engineering teams, the Engineering Manager leads initiatives that deliver tangible value to our students as they engage with their course materials and curriculum. This role is deeply technical, requiring a mixture of architectural savviness, technical leadership, operational expertise in a cloud setting as well as the ability to mark and communicate plans, manage risks and deliver to schedule


  • You care about our students and understand that they rely on our platforms for their education and to get their course work done on time

  • You are a team builder and you inspire a strong team to always deliver their best, with passion and commitment, following best practices

  • You deliver value to plan, communicating clearly, engaging product teams, third party partners, software engineers and subject matter experts across different parts of the organization

  • You enable agile development best practices conformant to the CengageWay (based on the SAFE framework and Scrum)

  • You are unwilling to compromise the reliability, performance and scale of your platform for our growing student base

  • With your team you take point on high priority escalations and you remain willing to jump in and help other teams that may need your assistance

  • You stay ahead of possible customer-impacting outages through the use of intelligent monitors

  • You operate in a cloud environment, work towards continuous delivery, understand orchestration and leverage it to guarantee uptime

  • You understand that DevOps best practices start from you and your team

  • You will ensure consistent use of Jira and Reporting

  • Pairing up with your architects and tech leads you propose and drive design decisions, look for opportunities to improve your platform so that it remains technically current, and continue to service customers that require backward compatibility

  • Although coding is not a key duty or responsibility, you are not afraid to code, will support the rigor behind code reviews and participate in them



  • Bachelor degree in Computer Science or related field, or equivalent combination of education and recent, relevant work experience

  • Proven success in a leadership role with responsibility for delivery of software development projects within either a technology services or software product company

  • Minimum 7 years software development experience including 5 years of combined Java and/or JavaScript programming experience

  • Experience building enterprise ready and cloud enabled web applications

  • Experience with Service Oriented Architecture in an enterprise environment

  • 6+ years of work experience with Agile methodologies such as Scrum and Kanban and supporting tools

  • 3 + year of hand on Jira/Confluence experience

  • Experience with monitoring and alerting best practices, leveraging industry standard tools

  • Experience with load testing using JMeter, Gatling or other similar frameworks to performance tune and understand an application's performance profile

  • Excellent verbal and written communication skills

  • Travel may be required (10%)


  • Advanced degree preferred

  • Experience with Leaning Management Systems such as Blackboard, Canvas, Moodle

  • Experience with IMS’s LTI 1.x and 2.x standards based integrations

  • Experience with monitoring tools such as OpsGenie, Splunk, Dynatrace, Logic Monitor and AppNeta

  • Experience with Agile product and portfolio management

  • Experience with SAFe, DAD or LESS

Requisition ID 2017-3384

Job Locations US-MA-Boston

Posted Date 6/28/2017

Job Function Information Technology